EPABX is an abbreviation that stands for Electronic Private Automatic Branch Exchange. It comes under the category of business phone systems which serve a business environment. Multi-line connections can be made through a single telephonic connection. It is an office equipment of immense use for telephonic connectivity with extensions of a single phone line. It can be rented from office equipment suppliers too.
Business Phone System for Office Communication:
EPABX has proven to be of immense use in communicating within office, making routine work simpler. It can be defined as a switching system for calls that enables both internal as well as external switching functions in an organization. Typically up to 10,000 subscribers can be accommodated by a single EPABX system.
Sharing of Resources:
Within an office set up, the employees can share phone lines. Several extensions may be connected to a single phone line, thus reducing the overall phone expenses. In case of external calls, they may be routed from a single incoming mode and directed to the respective extension number from there.
Easy Programming:
The EPABX system is totally programmable. It facilitates complex installation procedures and other integrated requirements for communication.
Expandable System:
With the growth of the company and the communication needs, the basic network of business phone system can also be expanded easily without much hassle.
Occupies Compact Space:
The physical hub of an EPABX system is low profile and does not require large space to be accommodated. Hence space constraints are not an issue.
Range of Functions:
EPABX as a business phone system possesses a versatile range of functions. The numerous tasks that can be performed by EPABX are listed below.
Helps in Internal Communication:
A basic PBX System can help in creating a perfect inter communication Solution for your business.With a PBX system the call would be routed internally with no need to go outside the building.
Easy Control of calls:
Digital and IP phone systems can provide a receptionist feature that allows all the incoming calls to land on one number. Even during a outgoing call, there would be incoming call notification.
Automated IVR:
Top benefit of using a PBX phone system is that you don't have to employ a receptionist to answer calls. You could have probably called a company and heard the "auto attendant" instructions directing you to dial a particular number for a specific service – that was a PBX system.
Call Monitoring:
PBX phone systems saves logs of all incoming, Missed and outgoing calls. Being able to see how many incoming calls your business received is a feature that most digital and IP PBX System posses. These can be viewed through system IP address or through separate softwares depending on brands.
Web based configuration:
An IP PBX can be programmed via a web-based configuration interface or a GUI, which makes it easy to maintain your phone system. Also it helps service providers to clear errors or issue with remote support as it’s web based.
Increase customer support & productivity:
PBX system helps in increasing customer support which in turn increases your company productivity. Latest PBX systems features also helps businesses to intergrate there softwares with PBX Systems.
