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ROADSIDE ASSISTANCE SERVICES

Breakdown cover is a service that provides assistance to motorists whose vehicles have suffered a mechanical failure that is significant enough to leave them stranded at their present location.

In most areas, the service is a provided by competing commercial service providers, with a set yearly fee to purchase the service. In some areas, there is a government-sponsored or -sanctioned monopoly, and the service may be in the form of an insurance policy with premiums, instead of a member subscription fee.

In Europe, it is popularly available via each country's national automobile membership association, but may also be made available as part of the service of a vehicle insurance company, or other companies whose primary business is to offer such assistance. Many autombile manufacturers offer roadside assistance for their customers, sometimes for free for some period after the purchase of a new vehicle.

The term breakdown cover is most common in the United Kingdom; elsewhere, it may also be referred to as emergency roadside repair or roadside assistance. Such services originated with early national motoring organisations, such as the member clubs of the United States' American Automobile Association (AAA), the United Kingdom's Automobile Association (AA), Germany's Allgemeiner Deutscher Automobil-Club, and the Canadian Automobile Association (CAA). Many of these associations were founded as membership-based clubs for early enthusiast motorists; services to assist members were introduced sometime later, with the creation of a fleet of assistance vehicles. In the case of the UK AA, these were traditionally motorcycle-mounted prior to the introduction of vans.

When communication technology and availability made it practical, a network of emergency phone boxes, placed at intervals by the roadside, was introduced in some countries. In recent years, the widespread ownership of mobile phones has, to a large degree, supplanted the need for an emergency phone network. With many more vehicles on the road, breakdown cover is now offered by a greater number of companies, e.g the AA, RAC, Green Flag, GEM, Rescue My Car.com, and Autonational Rescue, particularly car insurers.

 

 

 
 
 
 
 
 
             
 
             
 
             
 
 
 
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