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EPABX DEALERS

1. MTNL, New Delhi has executed agreements with the approved vendors namely;1) M/s. Coral Telecom Limited, 2) M/s. Intellicon Private Limited and will be in effect till finalization of new vendors by M./M unit of MTNL, Delhi in coordination with CPSL unit. The Agreement with the vendor will be done by CPSL Unit & will maintain records like Bank guarantee.

2. Enquiries from the prospective clients will be received by the designated Nodal Officer of CPSL Unit, who will forward the case to the vendor on roaster basis and will coordinate with concerned vendor to pursue the case with the Customer for firm Purchase Order by way of giving presentation/technical clarification to the customer.

3.The CPSL unit will process for issue of demand note for estimated cost of external cabling, if required and security deposit as applicable through Commercial Officer(BD)

4. On receipt of payment from the customer the CPSL unit will execute agreement with customer and will also arrange to issue advice note for implementation through CO(BD). All the records pertaining to the scheme execution such as Bank Guarantee, Agreement copy duly signed by MTNL and Customer, Work order to vendor will be maintained by Corporate Sales unit. Copy of advice note will be given to the concerned Area GM/Vendor for Activation of EPABX.

5. Area GM to provide connectivity by PRI/E1R2/DELs as per customer requirement in accordance with existing technical and commercial policies. Demand note/Advice Note for connectivity will be issued by CO(BC). CPSL

6. After the advice note is issued, CPSL Unit will coordinate with all concerned Area GM, Vendor etc. for the execution of the job & commissioning of the EPABX system. Area GM will arrange to get the A/T done and will issue a certificate of Activation , commissioning and completion to all concerned

7. In case there is any requirement from the customer/Vendor for inclusion/deletion/amendment of any clause of the agreement which does not involve any structural change or legal standing of MTNL shall be examined and pursued by CPSL Unit.

8.The payment of all such services shall be made to the vendor only after payment has been received from the customer for provision of such services and facilities after deducting the revenue share of MTNL. Broadband connection can be provided in this scheme. Further in case, a customer requires any additional or peripheral equipment, the CPSL Unit will take necessary action as per existing agreement.

 
 
 
 
 
 
             
 
             
 
             
 
 
 
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